At Style Muse Sales, we bring European contemporary fashion to your doorstep with effortless global delivery. Below you’ll find answers to our most common questions about shopping with us.
Product Questions
What types of clothing does Style Muse Sales specialise in?
We focus on contemporary wardrobe essentials including premium jeans, fashion-forward jumpsuits, stylish shorts, versatile skirts, and tailored trousers from European brands like ESPRIT and ONLY.
How would you describe the style of your clothing?
Our collection features trend-focused yet timeless pieces that combine European contemporary aesthetics with wearable versatility. Think statement jumpsuits for special occasions and seasonless staples for building a capsule wardrobe.
Are your products true to size?
Our items follow standard European sizing. We recommend checking each product’s specific size guide for measurements. If you’re between sizes or unsure, our style enthusiasts at [email protected] can advise.
Shipping & Delivery
Where do you ship to?
We offer hassle-free international delivery worldwide, excluding some Asian and remote areas. All customs documentation is handled for you.
What are my delivery options?
We offer two convenient shipping methods:
- Standard Shipping (£12.95): Delivered via DHL or FedEx within 10-15 business days after dispatch (1-2 day processing)
- Free Shipping: Complimentary worldwide delivery via EMS for orders over £50, arriving within 15-25 business days after dispatch
How will I track my order?
You’ll receive tracking information via email as soon as your order is dispatched. Our system provides real-time updates so you can follow your fashion essentials’ journey to you.
How are items packaged for shipping?
Each item is thoughtfully folded or hung and carefully packaged to ensure it arrives in perfect condition, ready to wear.
Returns & Exchanges
What is your return policy?
We stand by our quality and offer a customer-friendly 15-day return policy from the date of receipt. Simply contact us at [email protected] to initiate your return.
Are return shipping costs covered?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method.
How long do refunds take to process?
Once we receive your returned item, refunds are processed within 5-7 business days and will be issued to your original payment method.
Payment & Account
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, hassle-free transactions.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all transactions. For added security, we recommend PayPal which offers buyer protection.
Do you offer gift cards or store credit?
Currently we don’t offer gift cards, but we frequently run flash sales on premium brands – perfect for gifting fashion-forward pieces!
Style Advice
How can I style your pieces for different occasions?
Our contemporary pieces are designed for versatility. Try pairing our tailored trousers with different tops for work-to-weekend transitions, or layer our jumpsuits with jackets for seasonal adaptability. Need specific advice? Email our style team!
What’s the benefit of ordering multiple items?
Combining wardrobe essentials in one order helps you qualify for free shipping (£50+) while building coordinated, fashion-forward looks. It’s our top style tip!
Still have questions? Our style enthusiasts are always happy to help at [email protected].
Ready to refresh your wardrobe with European contemporary fashion? Start shopping our carefully curated collection today!